Awards Ahoy for Troon Yacht Haven
Achieving 5 Gold Anchors is no mean feat, with an independent assessor undertaking a rigorous audit: reviewing procedures, assessing customer feedback, “mystery shopping” and scoring the marina facilities. No buoys or pontoons were left unturned!
A considerable part of the success was allocated to the careful development of the marina’s Salt Lodge hotel, which raised the profile of the shoreside facilities – as well as the excellent reputation of Scott’s Bar & Restaurant – and gave marina customers and the local community a new focal point.
The Assessor experienced The Salt Lodge’s facilities first-hand with an overnight stay, concluding that the rooms were exceptionally comfortable.
Despite a soft launch in between lockdowns, we’ve already scored an exceptional 9.5/10 from 270 reviews on Booking.com, proving a firm favourite on the Ayrshire coast. One reviewer wrote: “Loved everything about our stay here. All of the staff go above and beyond. The apartment was perfect – cosy, clean, beautifully furnished, very comfortable beds, and an amazing view of the marina. All of the little touches added up.”
Huge congratulations to our pals at the Haven – we’re glad to play a wee part in your success!